Markus Ring

Name: Accelerate Tomorrow AI Summit
Start: 2026-06-02T08:30:00+02:00
End: 2026-06-03T18:00:00+02:00
Location: Estrel Berlin

NiCE Cognigy

Director AI Transformation

Description

Markus Ring is Director of AI Transformation at NICE Cognigy. He helps organizations rethink how they approach AI-powered customer experiences and drives the transformation to make it happen. Before that, he spent nearly eight years at Salesforce in various technical and commercial roles, including Principal Solution Engineer and Senior Account Executive for Service Cloud. Previous stops include Genesys and several SaaS companies in the CX space. On stage, Markus makes complex AI topics tangible, practical, and entertaining.